Warranty Claim

Warranty Claim

Please submit one form per track. Clearing mud and debris from the undercarriage before taking photos helps the manufacturer process your claim faster.

Warranty Information

We stand behind our tracks with a 100% Warranty. Our tracks are warranted to be free from defects in materials and workmanship under normal use up to 12 months. This warranty extends to the original purchaser and applies to any track which is no longer serviceable, in the intended application, due to a manufacturer defect. After the initial 100% replacement period, warranty consideration is provided on a 12 month prorated basis determined by months of service.

Machine & Track Details

Work Environment & Issue Description


Required Photos

Tip: Ensure the undercarriage is clear of mud and debris before taking photos.

  • Serial number on track
  • Size on track
  • 3–5 photos of the defective areas
  • Photo of the sprocket on the machine
  • Photo of the entire track so we can assess overall condition

Please submit one form per track.